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Course overview and outline

Module 1: Develop Optimism and Motivation in Job


  • Introduction to module One: (2:06)

  • Recognise the importance of research (9:36)

  • Analyse personal skills & qualities (7:05)

  • Describe and sell personal skills & qualities (8:28)

  • Transfer personal skills & qualities (4:57)

  • Find a job title that fits (7:20)

  • Remain motivated in the face of rejection (15:24)

  • Apply techniques for overcoming obstacles (10:58)

Module 2: Enhance Personal Presentation and Interview Attire Skills Introduction to Module Two (1:17)


  • Create positive first impressions (11:05)

  • Identify contemporary workplace dress codes (12:42)

Module 3: Create Work Prospects Introduction to Module Three (1:14)


  • Identify sources of employment (15:40)

  • Utilise multiple job search methods (20:54)

  • Utilise confident telephone techniques (7:36)

Module 4: Get the Job You Want Introduction to Module Four (1:25)


  • Interpret, value and utilise key words (9:04)

  • Create a professional resume (12:15)

  • Identify and access useful referees (7:09)

  • Deconstruct a job advertisement (5:00)

  • Create effective letters of application and introduction (14:38)

  • Analyse and utilise the behavioural assessment process (5:41)

  • Answer behavioural questions effectively (15:34)

  • Create effective responses to selection criteria (10:27)

  • Apply successful interview techniques (14:49)

Module 5: Develop and Apply a Positive Work Ethic Introduction to Module Five (1:20)


  • Maintain motivation and focus at work (7:29)

  • Create and maintain effective work habits and routines (5:08)

  • Think like an employer (10:49)



Course outline

Developing Social Skills (for the Workplace) is a unique training program designed to advance social intelligence skills in the 13 to 17-year age groups.

The program builds confidence, personal insight and resilience to encourage positive interactions in business and social situations. 

The Developing Social Skills (For the Workplace) is endorsed for one unit on the WA Certificate of Education.

Module 1: Demonstrate Physical Intellect

“The visible interpretation of the mental state” 
(How someone feels on the inside is reflected in their actions and attitudes)

  • Recognise high and low road reactions

  • Recognise emotional states of others and demonstrate appropriate behaviour

  • Analyse and identify facial expressions

  • Identify positive and negative dialogue

  • Discover personal explanatory style

  • Evaluate and utilise optimistic attitudes

  • Utilise critical thinking skills to evaluate set-backs

  • Action positive internal dialogue to overcome set-backs

  • Analyse social networks and construct a personal network map

  • Evaluate social and emotional boundaries with the five senses

  • Choose happiness using gratitude, mindfulness.

  • Recognise and appreciate personal strengths

Module 2: Utilise Appropriate Business and Social Manners

“Recognise and exercise the rules of engagement in social, business and cultural environments while observing consideration for the individual”

  • Research the development of tribal behaviour in humans

  • Locating the origins of cultural practices

  • Recognise group rules and individual roles within the group structure

  • Analyse the validity of the stereotype

  • Identify behaviour associated with specific events within a culture

  • Differentiating Etiquette and Manners

  • Learn international cultural manners and accepted practice

  • Develop and apply cultural attunement

  • Apply the time/space/context concepts to a cultural situation

  • Identify the human grooming process

  • Apply appropriate introduction protocols

  • Role-play conversational skills

  • Demonstrate international dining skills

  • Apply inclusive interactions

Module 3: Personal Presentation and Dress Codes

"Recognise that every situation has a dress code as part of the human group process”

  • Analyse the theory and purpose of the first impression

  • Apply the principles of the successful first impression

  • Identify the three rules of personal presentation

  • Identify the four levels of the business casual dress code

  • Identify the dress code for a specific interview situation

  • Identify the purpose and application of social dress codes

  • Identify dress codes for specific events 


"The Employment Advantage program is a powerful and fun online learning program suited in particular, to young people who are either going to be, or are looking for work.  The program creates a strong understanding of employer requirements and intent. It is well-structured, the animation engaging and the online learning system user-friendly. It is a self-paced program that frees teachers up to support those students that need extra assistance. This program provides real learning opportunities in the area of seeking work."

Dr Liisa Uusimaki, Associate Professor Teaching and Learning Gothenburg University, Sweden

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PO Box 3124, Joondalup, WA, 6027

​Tel: +61 1300 16 16 53


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